Technology, media and telecommunications (TMT) were amongst the few sectors to see increased usage during the pandemic.
Join our global CX experts for a thought-provoking webinar to find out:
- how winning brands such as Apple, Netflix and T-Mobile are evolving to better meet people’s needs
- where network service providers are doing the exact opposite of what consumers want
- which experience touchpoints are surprisingly important to today’s handheld device customers
- what experiences streaming media customers are willing to pay more for
- where TMT sectors are missing a CX beat and who tops the CX+ leader board
We fuse pre-pandemic insights from CX+ 2020 with an understanding of the rapidly changing COVID-19 customer landscape to inform future CX strategy.
Join us to discover this and much more from across TMT to help your brand gain the Experience Advantage.
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